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- © Vilnius University, 2002-2011
- © Brno University of Technology, 2002-2011
- © University of Latvia, 2002-2011
Article
The Structurogram of the Mobbing Diagnostic Model
Jolita Vveinhardt
ABSTRACT. The article discusses the specifics of modelling, presents the stages the formation of the model designed by the author; the stages are discussed in detail. The diagnostic model of mobbing as discrimination in employees’ relations in order to improve organizations’ climate is presented and it could be used for prevention and intervention of the mobbing phenomenon. The essence of the model – three stages of diagnostics (identification of the state of organization’s climate; insights of mobbing phenomenon; managerial decisions of mobbing intervention), four fields (the field of manager’s will, the field of employees’ will; financial / economical field; ethical /moral field), monitoring and feedback.
KEYWORDS: employee, interpersonal relations, discrimination, mobbing, diagnosis of mobbing, harassment, mobbing diagnostics, mobbing diagnostic model.
JEL classification: M12, M14, M19.