Transformations  in
Business & Economics

TRENDS IN THE USE OF CYCLICAL PAYMENT CHANNELS BY POLISH HOUSEHOLDS: IMPLICATIONS FOR E-BANKING
Tomasz Szopinski, Marcin W. Staniewski

ABSTRACT.Information and communication technologies are currently the most important factor in the development of civilization, and increasing numbers of businesses and households use the Internet for their economic activity. The Internet has been particularly widely adopted by banks, which use it not only to communicate with customers but also due to its efficiency and ease and economy of use. Although electronic banking is developing broadly overall, we are interested in the development of cyclical bill payments via the Internet. The purpose of this paper is to test the usage frequency of online cyclical payment compared to other payment channels. We analyzed data gathered from a representative sample of 12,386 households in Poland and found that Polish households use the services of non-banking institutions most frequently when they make payments are connected to household maintenance. This inclination was particularly marked among residents of small towns, retirees and farmers. There is also evidence of a race in Poland to establish standards for mobile payments .

KEYWORDS: e-banking, payment channels, Polish households.

JEL classification: G210, I310.